Dealing with Social Security and Medicare is TOUGH
Most older adults rely on government programs like Social Security, Medicare, Medicaid, and the VA. If there’s a problem with their benefits or eligibility, the consequences can be devastating. But as you might have experienced, getting those agencies to actually fix problems can seem nearly impossible.
If your senior has a problem and you hit a brick wall trying to get it solved, there are people who might be able to help – for free! In fact, that’s part of their job.
Elected officials are available to help you
Elected officials like Senators and Representatives often say that helping people resolve issues with federal agencies is one of the most important functions of their office.
These elected officials even have staff dedicated to helping solve problems for their constituents (people who live in the area they represent).
What issues can elected officials help with?
Senators or Representatives usually help with issues involving federal programs. Things they typically work on are Social Security problems, federal disability filings, IRS snafus, veterans’ benefits, and mortgage issues.
How to get help from Senators and Representatives
To find out if your elected official can help with your senior’s specific issue, visit their website or speak with someone at their office.
3 steps we recommend:
- Find your Senators and Representatives on this website by searching based on your zipcode.
- Go to your Senator or Representative’s official website. Look for a webpage dedicated to something like “help with a federal agency,” “casework,” “constituent services,” or “services.”
- Each elected official’s website usually provides information about how to contact them and what kind of information they’ll need in order to help you. They may also provide information about the types of problems they’re able to work on.
DailyCaring tip: When you make your request, provide the important facts and stay focused on the main problem you need help with.
Example: Getting help through one Senator’s website
For example, below is a look at Senator Dianne Feinstein’s website. She offers help to Californians under Services > Casework on the navigation menu.
On that page, you’ll find detailed instructions on how to submit a request and what types of issues her office can help with.
Senator Dianne Feinstein’s official website
It’s helpful to talk with insiders who can help you navigate government bureaucracy. If you’re at your wit’s end, elected officials are people you can turn to for help and advice about your older adult’s specific situation.
It’s worth the effort to request help, but it’s also important to be realistic. These folks will do their best, but aren’t miracle workers and won’t be able to solve every problem.
Next Step Find your Senators and Representatives