Senior Medication Safety: 9 Important Questions to Ask the Pharmacist

Senior medication safety is a critical concern for older adults, especially when managing multiple prescriptions. To help prevent harmful interactions, side effects, and dosing errors, it’s essential to ask the right questions. Pharmacists are a valuable but often underutilized resource for ensuring medications are taken safely and effectively.

In this article, we’ll share nine key questions to ask your pharmacist, empowering you to advocate for your senior loved one’s health and reduce medication-related risks.

senior medication safety

Because seniors often take multiple medications, they’re at higher risk of drug interactions and adverse side effects. Pharmacists are medication experts who can help minimize these risks and keep seniors as healthy as possible. FamilyWize shares nine essential questions to ask at the pharmacy when picking up your older adult’s prescriptions. They also provide three tips on how to keep medications organized at home.

Did you know that 8 out of 10 seniors in the United States take at least one medication each day, and many older adults take three or more? That's a lot of meds!

Physicians commonly prescribe statins, anticholinergics, benzodiazepines, antipsychotics, and proton pump inhibitors.

According to the National Council on Patient Information and Education (NCPIE), this puts people aged 65 years and older at a significantly higher risk for drug interactions, adverse events, and medication errors.

The best way to lower this risk is to ensure that your older adult’s pharmacist has a clear picture of all the medications they take, including over-the-counter medicines.

Next, protect your loved one by ensuring you, as the caregiver, have a clear understanding of how those medications need to be stored and administered.

Even though it takes a few extra minutes at the pharmacy counter, speaking to the pharmacist and asking questions is an excellent way for caregivers to keep older adults safe.

Find out about nine essential questions to ask and three tips for keeping medication organized at home.

 
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Senior Medication Safety: 9 Questions to Ask the Pharmacist

1. What is the brand name and generic name of this medication?

Does the name on the pill container match what the doctor prescribed? If not, why?

Confirming the drug name and whether the doctor requested the brand name or generic medication helps avoid medication errors.

It also ensures that you’ll be able to ask for the correct refill when needed.

2. What is this medication for? Does this take the place of anything else that’s currently being taken?

For many older adults, multiple medications may be needed to manage their health condition or to manage the side effects of a necessary primary treatment.

Understanding what a medication is meant to treat is essential for making sure your older adult is only taking the drugs they currently need.

This helps reduce the chance of negative drug interactions and side effects.

3. Are there any duplicate or unneeded medications?

Some older adults may get some of their medications from a neighborhood pharmacy, while others get them from a mail-order pharmacy. Or, they might be seeing more than one doctor or specialist.

In these cases, it’s essential to make sure any pharmacists that you’re able to see in person know all the medications your older adult is currently taking.

Sometimes, seeing more than one doctor results in each doctor prescribing the same kind of therapy, but with a different medication, causing side effects or overmedication.

This is especially problematic with high blood pressure medications and antidepressants.

If a pharmacist is aware of all your older adult’s medications, they can double-check to make sure that’s not happening.

 
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4. How and when should this medication be taken?

All the essential instructions should be displayed on the prescription label.

But asking the pharmacist helps clear up anything that’s even a little confusing and makes sure you won’t miss key details.

As a caregiver, this is critical information and gives you confidence when you’re organizing daily doses and planning meals.

5. What should we do if we miss a dose? What if we accidentally take too much?

This is an essential question for a variety of drugs, where a patient may become ill from skipping a dose or from accidentally taking two doses in one day.

As a caregiver, asking in advance means you’ll know how to respond if a mistake happens.

6. When will the medicine start working? Is there anything we should watch for, like allergic reactions or side effects?

A pharmacist who is aware of all the medications a patient is taking can point out possible side effects, such as an increased risk of an upset stomach due to a specific combination of treatments.

7. Should the patient avoid any other medicines, dietary supplements, foods, or activities while taking this medication?

This is key information that should be included on the prescription label, but asking the pharmacist helps to highlight the warnings most relevant to your older adult’s situation.

For example, they could be at an increased risk of dizziness or falling.

8. How should this medication be stored?

A warm, humid bathroom is often not the best place to store prescriptions. Asking the pharmacist about storage helps you safely manage medications.

9. How long do these medications need to be taken?

Some medications are intended for short-term use to treat acute conditions, such as antibiotics for an infection or pain relievers for a broken bone or after surgery.

Other medications, like treatments for high blood pressure, diabetes, or high cholesterol, may need to be taken for the rest of a patient’s life.

Make sure you understand how long each specific medication needs to be taken and when the need should be reevaluated.

 

Senior Medication Safety: 9 Questions to Ask Your Pharmacist to Keep Your Aging Loved One Safe

3 Tips for Organizing Medications at Home

Now that you’ve asked the pharmacist these nine essential questions, how do you put that information to work?

Whether your older adult lives with you or elsewhere, medication management is a crucial part of keeping them safe and as healthy as possible.

Here are three tips for organizing medications:

1. Write it down

Take notes on the key facts for each medication while speaking with the pharmacist. Or, write it down right after the conversation so the details are fresh in your mind.

Keep a master list of everything your older adult takes, both prescription and over-the-counter medication.

This helps you stay organized, prevent medication errors, and provides a historical log that you can refer back to if needed.

2. Store safely

Each drug has specific storage requirements. You must follow the guidelines as explained by the pharmacist.

Also, consider the safety of any children who may visit the home.

The Centers for Disease Control and Prevention (CDC) has published guidelines on keeping children safe when medications are in the home.

3. Track prescriptions

If you’re managing multiple prescription medications for one or more people, consider taking advantage of an online tool or app to store and track prescription information.

There are free resources available to help reduce the risk of missed doses, medication errors, and missed refills.

 

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Guest contributor: Ken Majkowski, Pharm.D, is the Chief Pharmacy Officer at FamilyWize, an organization that provides a free prescription discount card and mobile Rx app to help people better afford their medications, regardless of insurance coverage. Ken brings more than 40 years of healthcare experience to the FamilyWize team, including 14 years of experience in clinical pharmacy, spanning retail, hospital, and home care settings.

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